The professional approach of Greenwood Dental to their patients means you can be assured of the same gentle dental approach with every visit.
Post by Kristie Chambers
The dental patient focus at Greenwood Dental is one of the key elements that distinguishes the practice from others I have worked in. Being situated in the heart of North Sydney, which is a well-established business district, we tend to draw patients from that community. As you would expect, our patients are professionals, time-poor, and sometimes not from Australia. That would present a challenge for many other practices. But not here.
I’m fairly new to Greenwood. Coming from a variety of different dental practices, it’s one thing I’ve noticed at Greenwood. The way I see the dentists and other staff members here is a lot different to the average ‘ma and pa’ practice, or to a GP. They’re very, very concise with the way they deal with the patients. They’re very professional. They’re also very friendly, which is a tricky balance to manage, but they do it, to be so business-like, but also put across that sense of familiarity. If I was to put it in a word, I’d say they’re gentle.
I believe the reason for that professionalism is partly due to where we’re located, and is a reflection of the dental patients. But it isn’t only that. I think it really comes down to the individual dentist interacting with the patient, and it reflects the skills and personalities of the dentists that we have in the practice. They manage such an amazing balance of professional and friendly. I haven’t seen that in any other practice. You may have the friendly dentist or the very strict type dentist, and then maybe the young dentist, but you never get such a consistency across the board with every single dentist in just the one practice.
They’ve just got that down pat. Any patient could go to any one of those dentists there and feel like they’re being treated exactly the same. It doesn’t matter who they see, they’re going get the same treatment no matter what surgery they’re sitting in. That’s a pretty important thing.
One of the reasons I’m so excited to be at Greenwood is because I’ve been in the industry for 17 years now, and it is the first practice I’ve seen that balances everything across the board when it comes to their dental patient focus. The staff are all on the same page and its pretty exciting to be in a place like that. So, and the patients come first. It’s really nice.