The depth of knowledge at Greenwood Dental can be passed on to similar groups, thanks to the approach of the owners.
Post by Angela Williams, dental hygienist with Greenwood Dental
One of the real benefits of being part of a large group like we are is the ability to share knowledge between all the other practices. Recently as a member of the Dental Partners Hygiene Advisory Committee I was given the professional challenge of writing a systems protocol for dental hygiene for the whole Dental Partners group.
Dental Partners is a national network of practices which was started back in 1997 by Mike Timoney, who had previously been a practice manager for his wife’s, Sharon’s, practice on the Gold Coast. Nowadays there are sixty one clinics all over the country, which is pretty impressive.
From the start, the group was very focussed on the ongoing professional development of members. The group boasts a Clinical Advisory Committee and a Hygiene Advisory Committee which meet and discuss the needs of others in the group, assist in employment and training, and produce protocols and guides. It’s really focussed on leading the profession in best practice standards when it comes to dental hygiene. It was originally formed to support the increasing number of hygienists who were being employed within Dental Partners’ practices, and to provide some kind of support for any dentists who were thinking of bringing a hygienist onto the team.
What I found from doing this was the computer skills required, dealing with large files and so on, was very challenging. It’s the sort of thing that comes easily to administration people but I’m not trained in admin and I had to learn it. Anyway, the end result is a standard operating procedures manual for dental hygiene based on the last four decades of experience I’ve had in the profession, offering any professional dental ancillary advice on providing wide-ranging support to the dentist in high-level patient care. It’s great that that knowledge can be of benefit to others.